Cancellation & Refund Policy

Cancellation, Return & Refund Policy – Parosicart

Last Updated: 24 August 2026

1. Cancellation

To request cancellation, contact Parosicart through the Contact Us page or email abhayrathore6203@gmail.com. Please provide your Order ID, registered contact details and the reason for cancellation.

Cancellation requests are generally considered before dispatch. Once an order has been dispatched, cancellation may not be possible and will depend on the order status.

2. Normal Orders – Same-Day Return

For eligible normal orders, a return request must be raised on the same calendar day as delivery. After the same-day window has ended, change-of-mind returns and exchanges are not available.

3. Return Conditions

Where a return is eligible, the product should be in the condition required by the applicable product policy, including unused or unworn condition where applicable, with original tags, packaging and accessories where applicable. Parosicart may request photographs, videos or other information to verify the issue.

4. Wrong, Damaged or Defective Products

Wrong, damaged, defective or materially misdescribed products will be reviewed separately from change-of-mind returns. Appropriate remedies will be provided where required by applicable law or the applicable product/payment-provider process.

5. EMI, Cardless EMI and Pay Later Orders

EMI, Cardless EMI and Pay Later purchases are not eligible for return or exchange for change of mind. Any refund, cancellation or other remedy required because of a wrong, damaged, defective or materially misdescribed product, applicable law, or payment-provider rules will be processed according to the applicable policy and provider procedure.

The payment provider or bank may determine refund timing, adjustment of the customer's outstanding balance, and any applicable interest or cancellation charges. Parosicart does not control those provider charges or processing timelines.

6. Refund Processing

Once an eligible cancellation or return is approved and the applicable process is completed, the eligible refund will be initiated through the applicable payment method/provider. The amount may take additional time to appear in the customer's bank or provider account.